With an FYX Help Desk Remote Support Agreement we can support your entire System21/JBA system, including all your customizations, third-party software, EDI, bar-coding, upgrades and all versions of System21/JBA.
Our Support Agreements give you unlimited calls, so support coverage is unlimited.
There is no other more complete coverage in the industry.
has been providing consulting services to manufacturing and distribution companies for nearly twenty years. FYX, Inc. has the ability to assist clients with any requirement related to System21/JBA. We have the experience and we have the references to prove it.
Our consultants have experience with all versions and all verticles of the software, and have been involved in projects such as system upgrades, version upgrades, custom modification uplifts, system manager training, and new module implementation. Infor has made large investments in Aurora, and FYX is committed to keeping abreast of these changes.
In addition to Functional and Technical consulting, we also offer Support Agreements that replace the
need for another maintenance agreement.
FYX BACKGROUND INFORMATION
- Business Launched December 1996
- 100+ Clients; Multi-Country, Multi-Site Experience
- USA and Mexico Based Consultants
- Serving North America, Europe, Asia and beyond
- Infor vendor
- We are the largest North American System21/JBA consulting practice and have the strongest set of experts in the USA.
System21/JBA CONSULTING SERVICES
Aurora/System21/JBA HELP DESK/OPERATIONAL
- Implementations & Upgrades
- Project Management
- Business Analysis & Business Process Re-Engineering
- Education & Training
- Disaster Recovery
- Warehousing (Including Data Collection /Bar-Coding)
- Third Party Software
- Programming, Interfaces, Archiving, Performance Tuning
- Hardware Architecture
- EDI & E-Commerce
REMOTE SUPPORT PROGRAMS
FYX can tailor a Help Desk/Support Program to fit your needs. Whether you want Tier1/Tier2 support for your employees or simply someone to assist your team when they need help, we have a plan to fit your needs.
Contact us for a FREE Help Desk/Support Program Quote
- Complete Technical & Functional Support
- Ad Hoc Education Unlimited Calls
- Replaces other Maintenance Programs
- Better Service
- Broader Support (support modifications regardless who made them, support old versions)
- Two Tiered Pricing Structure
- Low Rate for Final Tier Support (Insurance)
- First Tier Support Pricing Available
- Business Day Support ( 8 AM to 5 PM IN YOUR TIME ZONE )
- After Hours Support Available
- Phone Support by qualified Consultants
- Proactive Preventive Maintenance
- Free Quote