System21 Remote Support
Real People. Real Experience. Real Support.
At FYX, Inc., we’ve always believed that the best consultants bring more than just tech skills. That’s why we look for people who understand both the software and the business side — and who genuinely care about building strong relationships along the way.When you work with us, you’re not just getting help with your ERP system. You’re getting a team that listens, collaborates, and sticks with you for the long haul.
We’ve worked with over 150 companies around the world using System21, and we’re always excited to connect with new teams who are looking for thoughtful, down-to-earth support.Let’s talk about how we can help you get more out of your ERP — without the stress.
Why Remote Support "Help Desk" ?
We’re not your typical help desk.
Our remote support is designed to keep your business running smoothly — without interruptions, delays, or guesswork. Staffed exclusively with experienced System21 consultants, when you call, you’re talking to someone who truly understands your system—no escalations, no scripts, just solutions.
Here's the Big Picture
✦ Seasoned Experts, Not Entry-Level Support
✦ Technical & Functional Analysis
✦ Business Optimization
✦ Process Re-engineering
✦ Upgrades & Updates
✦ Programming Modifications
✦ Report Writing
✦ Data Warehousing
✦Documentation Services
✦Education & Training
✦Barcoding Solutions
✦EDI Integration
✦ BI & Dashboard Services
✦ Support-Lite Services
✦ Customized Services
Staffed exclusively with experienced System21 consultants.
When you call, you’re talking to someone who truly understands your system.
No escalations, no scripts, just solutions.
We conduct deep-dive assessments to uncover opportunities for optimization and improvement within your System21 environment.
Our team aligns your System21 configuration with your unique workflows to ensure everything runs as efficiently as possible.
We streamline and refine your business processes to boost productivity and performance.
Stay current and secure with seamless version upgrades, patches, and system enhancements.
Need custom functionality? We develop and implement tailored modifications to meet your evolving needs.
We create clear, actionable reports using System21 tools or third-party platforms—so you can make smarter decisions, faster.
Consolidate your data for simplified reporting, historical tracking, and better insights.
From technical manuals to user guides, we deliver complete documentation to support your team at every level.
We offer hands-on training for users, admins, and developers to maximize your return on System21.
Implement barcode technology to improve accuracy, streamline warehouse operations, and increase efficiency.
We handle setup and ongoing support for seamless partner communication via Electronic Data Interchange.
Turn your data into visual insights with dashboards and business intelligence tools built around your goals.
Need less frequent help? Our flexible, cost-effective options are perfect for smaller-scale or occasional support needs.
Have something unique in mind? We’ll work with you to design a solution that fits your exact requirements.